At FilmStudioLA, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at filmstudiola.com (the “Site”) or use our services to book a film location. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you register for an account, book a film location, or contact us, we may collect personal details such as:
- Name
- Email address
- Phone number
- Billing or payment information (e.g., credit card details, billing address)
- Account Information: Information associated with your user account, such as your username, password, and profile details (e.g., preferences for booking film locations).
- Booking Information: Details related to your bookings, such as the dates, locations, and total cost of the film location bookings.
- Usage Data: Information about how you interact with the Site, including your IP address, browser type, device information, pages visited, and the time and date of your visits.
- Communication Data: Information you provide when you contact us, such as inquiries, feedback, or support requests.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you register, make a booking, or communicate with us.
- Automatically: Through cookies, web beacons, and similar technologies that collect usage data as you interact with the Site.
- From Third Parties: We may receive information from third-party services (e.g., social media platforms if you log in via social login) that you use to interact with our Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To facilitate your bookings for film locations, manage your account, and process payments.
- To Communicate with You: To send you booking confirmations, updates, invoices, and responses to your inquiries.
- To Improve Our Site: To analyze usage patterns, enhance user experience, and improve our services.
- To Ensure Security: To detect and prevent fraud, abuse, or unauthorized access to the Site.
- To Comply with Legal Obligations: To meet legal, regulatory, or compliance requirements, such as tax reporting or responding to legal requests.
- Marketing and Promotions: To send you promotional emails or notifications about new film locations, special offers, or events (you can opt out at any time).
4. How We Share Your Information
We may share your information in the following circumstances:
Business Transfers: If FilmStudioLA is involved in
With Service Providers: We may share your information with third-party service providers who assist us in operating the Site, processing payments, or delivering services (e.g., payment processors, hosting providers).
For Legal Reasons: We may disclose your information to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of FilmStudioLA, our users, or others.